Shipping & Returns
Shipping
At Ghout, we use Post NL parcel service. Post NL shipments placed before 17:00 hours are dispatched within 5 working days and are usually delivered the next day.
Shipping Costs Post NL
- Depending on the size of the spice rack, shipping costs vary. For the large black spice rack, the shipping costs are €11.50, for all other products, the shipping costs are €5.95.
When is shipping free?
- For orders within the Netherlands over €75.
- For orders to Belgium, Germany & France over €100.
Pick-up
It is possible to pick up your order free of charge at our location in Rotterdam. However, the order must first be placed and paid for online.
Pick-up address:
Ghout Meubels
Zwaluwplein 5
2661BT
Bergschenhoek
On weekdays between 9:00 and 19:00.
Please note! We do not have a physical store. Please place your order first and select pick-up, we will then contact you to arrange a pick-up time.
Track and Trace
With every order at Ghout Meubels, you will receive a track and trace code to track your order.
Returns
Legally, you have the right to cancel your order up to 14 days after receipt without giving any reason. Because we believe in our products, we give you 3 months to return if you are not satisfied.
You will then be credited the full order amount including shipping costs. Only the costs for returning the item to us are at your own expense.
If you exercise your right of withdrawal, the product with all accessories supplied and – if reasonably possible – in the original condition and packaging will be returned to the entrepreneur. To exercise this right, you can contact us via info@ghout.nl.
We will then refund the due amount within 14 days after registering your return, provided that the product has already been returned in good order.
Return address
Ghout Meubels
Attn. Returns
Zwaluwplein 5
2661BT
Bergschenhoek